Internet service providers are companies that provide internet services to both residential homes and business facilities. ISP's offer a variety of services such as access to the web, e-mail accounts, web hosting and such. There is a wide range of options of quality and quantity for each of the services, which can accommodate the common residential internet user to larger multi local businesses. It is important customers carefully consider all of the factors such as cost and reliability before choosing an internet service provider. It's important that ISP's accommodate the specific unique needs of the individual customer.

Broadband internet access also known as high speed internet access is the best option for common internet users and businesses, as it offers high speeds for activities such as downloads and uploads of various media consisting of large files such as games, movies music and other documents. The standard minimum speed of broadband is 768 Kbps and can be up to 50 Mbps for residential or small office internet access depending on the service. Even faster internet speeds are available as well.

In Staten Island, some of the well known internet service providers of mobile broadband internet connectivity are Sprint, Verizon and AT&T.

Wi-fi hotspots are scattered across New York City as well as Staten Island in areas such restaurants, cafes, shops, airports, hotels and more. Internet surfers can connect their laptops to the internet through wireless technology at these hotspots. Laptop wireless cards are required to establish such connections. Companies such as Sprint and AT&T offer special wi-fi internet access plans at compatible hotspots or wi-fi zones, which are usually found in abundance in the streets of New York City. Wireless internet at wi-fi spots offers speeds greater than 10 Mbps, something that users might be used to only at home or at work.